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View File <br />Page 5 of 36 <br />Frequently Asked Questions <br />What is code enforcement? <br />The Elk River City Council has established goals and expectations for the general health, safety, welfare, and aesthetic standard of the community. <br />These expectations are adopted as law in the city Code of Ordinances. The Code Enforcement Division provides enforcement services for <br />nuisance violations of the City Code of Ordinances that impact the safety and quality of life of the community. While code enforcement primarily <br />maintains quality of life standards, it also plays an important role in the early identification and mitigation of unsafe entry points, exterior hazards, <br />public health hazards, and compliance with humane pet standards. <br />How is the complaint process initiated? <br />The code enforcement process is typically initiated in several ways: 1) in response to a complaint by an individual, 2) as a consequence of an <br />action (i.e., an application for a building permit or a request for a zoning variance); or 3) observation of a code violation by the code enforcement <br />division or other city public safety staff. <br />Minnesota state law prohibits the release of the identity of individuals who make a complaint. Minn. Stat. 13.44 states: The identities of individuals who <br />register co)VIaints mid government entities concerning violations of state laws or local ordinances concerning the use of realproperty are classified as confidential data, <br />pursuant to section 13.02, subdivision 3. <br />Why am I receiving a formal letter and not a courtesy phone call? <br />Your property has one or more city code violations. The city, in most circumstances, is required to provide a written notification to the owner of <br />the property. <br />What happens if I ignore this order? <br />Additional penalties, including criminal prosecution, are possible. Your immediate attention is required. DO NOT IGNORE THIS ORDER <br />What if my tenant is the party responsible for creating the violation? <br />You are receiving this notice because you are the owner of record and are ultimately responsible for ensuring that the violation(s) listed in this <br />notice are corrected. You may also be subject to fees for corrective action initiated by the city and/or fines for failure to comply. <br />Appeals <br />https://www3.citizenserve.comlAdminlWorkOrderNotes?Action=ListNotes&WorkOrder I... 9/16/2020 <br />