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Division: <br />Completed by: <br />Performance Measure 2019 Actual 2020 Estimated 2021 Projected <br />Land Use Applications <br />(Exclude Plats)78 100 90 <br />Plats 14 25 20 <br />Building Permits Reviewed 443 400 400 <br />Customer experience <br />Expand interactive planning information segment on <br />city's website. Integrate with county system when <br />available. Explore addition of a questionnaire after the <br />land use application process. <br />Streamline processes and reduce regulation (i.e. Platting <br />process and Home occup. permits) <br />Continually evaluate ordinances for improvements to city <br />processes and reducing steps for residents and <br />applicants. <br />Comprehensive Plan Engage the community on the zoning and future <br />planning of the community <br />Division Performance Measures & Goals for 2021 <br />Planning <br />Zack Carlton <br />Division Goal Goal Objective/Task