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<br /> <br />Customer Service Associate <br />Page 2 <br /> <br /> <br /> <br /> <br />Required Knowledge, Skills, and Abilities <br />❑ Skilled in proofreading written material for proper grammar and punctuation usage. <br />❑ Skilled in interpersonal and public relation skills. <br />❑ Skilled in organization and maintaining order of supplies. <br />❑ Skilled in paying attention to detail. <br />❑ Ability to work as a team member. <br />❑ Ability to accurately type 45 WPM. <br />❑ Ability to adapt to and introduce change. <br />❑ Ability to be creative. <br />❑ Ability to present a positive and professional image of the city to the public. <br />❑ Ability to read, write, and comprehend basic instruction. <br />❑ Ability to work independently. <br /> <br />Minimum Qualifications <br />❑ High school diploma or equivalent. <br />❑ One year of experience with Microsoft Office, specifically Excel, Outlook, Word, and <br />Publisher. <br />❑ Valid driver’s license and good driving record. <br /> <br />Preferred Qualifications <br />❑ Receptionist experience. <br />❑ General accounting experience or education. <br />❑ Experience working in a Community Center or similar facility. <br /> <br /> <br /> <br /> <br /> <br /> <br />This Position Description is not intended to be all-inclusive. It is within the City of Elk River’s discretion <br />to assign additional duties and responsibilities or remove duties and responsibilities at any time. <br />This Position Description does not constitute a Contract of Employment. <br />