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<br /> <br />City of Elk River <br />Liquor Store Delivery Driver/Clerk <br />Position Description <br /> <br />Department: Immediate Supervisor: <br />Finance/Liquor Operations Store Manager <br />Pay Grade: FLSA Status: Last Updated: (date) <br />Delivery Driver per Comp Non-Exempt 7/2020 <br />Plan <br />Positions Supervised: <br />N/A <br /> <br />Position Summary <br />The position of liquor store delivery driver/clerk requires running an e-commerce point of sale <br />(POS) system, monitoring, receiving, and processing online customer orders, answering questions <br />over the phone, delivering products through the city of Elk River, providing prompt and <br />courteous customer service, and assisting with carry outs, stocking, and inventory movement. <br />Must be able to interact with customers in a professional, courteous, and helpful manner. <br /> <br />Essential Functions <br />1. Provides superior customer service to all customers who order online deliveries. <br />A. Greets customers in a professional, courteous, and friendly manner when delivering <br />products. <br />B. Delivers a wide variety of items to different addresses and through different routes. <br />C. Answers phone inquiries regarding online ordering and delivery. <br />D. Maintains professional communication via email. <br />E. Utilizes the e-commerce point of sale system for every transaction. <br />F. Handles and manages all payment types. <br />G. Loads, unloads, prepares, inspects, and operates a delivery vehicle. <br /> <br />2. Assists with day-to-day operations of the liquor stores. <br />A. Stocks shelves on the sales floor and fills product in the beer cooler; assists in the <br />displaying of merchandise. <br />B. Organizes and maintains stock rooms and overstock products. <br />C. Supports maintaining overall appearance of the store. <br />D. Aids with carry outs. <br />E. Completes general janitorial duties as assigned. <br />F. Develops and maintains professional relationships with all levels of staff. <br />G. Assists with incoming deliveries. <br /> <br />3. Performs other essential job duties. <br />A. Regular and timely work attendance. <br />B. Completes alcohol compliance certification and recertifications as needed. <br />C. Follows all safety procedures and participates in safety training. <br /> <br /> <br />Page 1 <br /> <br /> <br /> <br />