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Elk River Municipal Utilities <br />G.4g1a - Performance Metrics and Incentive Compensation Policy Score Card - 2020 <br />Category Percent Sub-Category Sub-Percent Goal Score <br />Awarded <br />Multiplier <br />Percentage <br />Water Quality Standards 5 Meet <br />Requirements <br />Lead and Copper quality 5 90th percentile <br />Bacteria Detection 5 0 positive <br />samples <br />CAIDI 5 <120 Min <br />SAIDI 5 <90 Min <br />SAIFI 5 < 0.5 <br />Line Loss 5 <5% <br />Water Loss 5 <12% <br />Clean Energy Choice Program <br />Participation 5 +15 <br />Employee Turnover 10 < 7.5% <br />Participation in Recommended <br />and Mandatory Trainings 10 > 95% <br />Margins/Net Profit 20 > Budget <br />Reserves 10 > Target <br />Inventory Accuracy 5 > 95% <br /> Total Multiplier: <br />Adopted December 12, 2012 <br />Revised October 11, 2016 <br />Revised December 17, 2019 <br />Safety, Reliability <br />and Quality of <br />Utility Services <br />40 <br />Workforce <br />Development 25 <br />Financial Goals 35 <br />149