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customer participation. There was discussion on the most optimal way to measure the <br />results and it was decided that a number versus a percentage would be best. After further <br />discussion, the Commission had consensus to replace the Customer Service Satisfaction <br />component with the Clean Energy Choice Program Participation, with a weight of 5 <br />percent, and a goal of 15 new customers for the 2020 measurement period. <br />Moved by Commissioner Bell and seconded by Commissioner Nadeau to approve the <br />2020 Performance Metrics and Incentive Compensation Score Card with the Customer <br />Satisfaction component being replaced with the Clean Energy Choice Program <br />Participation, with a weight 5 percent, and a goal of 15 new customers in 2020. Motion <br />carried 5-0. <br /> <br />5.0 BUSINESS ACTION <br /> <br /> <br /> <br />5.1 Financial Report October 2019 <br /> <br />Ms. Slominski presented the October 2019 financial report. Chair Dietz had a few <br />questions. Staff responded. <br /> <br />Moved by Commissioner Nadeau and seconded by Commissioner Stewart to receive the <br />October 2019 Financial Report. Motion carried 5-0. <br />5.2 Gary Street Water Tower Rehabilitation Bids <br />The Gary Street Water Tower Rehabilitation Project was noticed for formal bids. The bid <br />opening was on December 9, 2019 at 1:00 p.m.; nine bids were received. Mr. Ninow <br />presented the bid tabulation. Staff and Short Elliott Hendrickson, Inc. (SEH) recommended <br />awarding the bid to the lowest bidder, Elevation Coating, LLC for the bid amount of <br />$267,900.00. Chair Dietz asked if we have worked with Elevation Coating before and how <br />long the rehabilitation would take. Mr. Ninow responded that this is our first time working <br />with them and that the project should take about seven weeks. <br /> <br />Moved by Commissioner Bell and seconded by Commissioner Westgaard to award the <br />contract for rehabilitation of the Gary Street Water Tower to Elevation Coating, LLC for <br />the bid amount of $267,900.00. Motion carried 5-0. <br />5.3 2020 Annual Business Plan: Budget and Schedule of Rates & Fees <br />In November, the preliminary 2020 Annual Business Plan was presented to the <br />Commission. Ms. Slominski shared that there have been some changes due to the <br />finalizing of projects and expenses, and some cuts from previously presented items. She <br />noted that as previously presented, staff is proposing a 0% electric rate increase, and for <br />st <br />the water ratesn a 2% increase to the 1 tier and basic monthly charge. <br />Elk River Municipal Utilities Commission Meeting Minutes <br />December 17, 2019 <br />Page 4 <br /> <br />32 <br />