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There has been a number of high bill calls from residential customers. With the <br />decreasing temperatures, more hours of lighting per day, and 35 days in the billing <br />cycle, some customers have seen an increase in their bill. Customer Service staff <br />instructs callers to focus on the number of days in the billing cycle and the energy used <br />per day. <br /> <br />ATTACHMENTS: <br />Star News - 9wa <br /> wĻĭƚŭƓźǩĻķ ğƭ {ƒğƩƷ 9ƓĻƩŭǤ tƩƚǝźķĻƩ - 11.30.19 <br /> <br />______________________________________________________________________________ <br />Page 2 of 2 <br />623 <br />