6.1g ERMUSR 09-10-2019 - Laserfiche WebLink

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RELIABLE FALL 2019 RP3 pPUC THE CURRENT PROVIDER Cold Weather Rule begins October 15 The Cold Weather Rule(CWR)protects residential Triheat-affected customers who are unable to pay their • • S CAP utility bills from disconnection of service between • INS. TR.ouNTY ACTION Pao;MM October 15 and April 15.This does not mean that Herp,ng People.Changing Lives. the CWR forbids utility disconnection during the winter months.A customer must contact their Tri-CAP's Energy Assistance natural gas or electric utility to set up a Program(EAP)pays a portion mutually agreed upon payment plan in order of the home heating costs for to avoid disconnection. income eligible households in Benton,Morrison, Customers who think they will have trouble paying their electric Sherburne,and Stearns bill should call ERMU's office to make payment arrangements. County.The program,which They can also visit our website to download or electronically is available to homeowners and renters,starts accepting submit the"Inability to Pay"form.The form must be completely applications in fate filled out and signed to be considered valid and to protect customers September and runs through from utility shutoff once the CWR has taken effect.If payment arrangements are not the end of May. followed,the CWR will not protect customers from utility shut-off.Payment plans can be established at any time during the CWR season. Services include:direct payment to energy Communicating with us and keeping your payment arrangements are the best ways supplier;crisis help for utility disconnections or to avoid an inconvenient and potentially detrimental disconnection.If you find yourself necessary fuel deliveries;and needing help,you can contact the energy assistance organizations listed to the left to see emergency heating system if you qualify for assistance. repair or replacement. For more information on the Free Energy Saver Kits program,visit www.tricap.org or contact the Tri-Cap office Customers who qualify for Energy Assistance,SNAP, at 888.765.5597. CASH,Medicaid,or Emergency Assistance may also be eligible to receive a free Energy Saver Kit from ERMU. Once approved for any of these programs through ENERGY ASSISTANCE Sherburne County,Tri-Cap,or CAER Food Shelf,customers There are several local • will receive an Energy Saver Kit at the agency,or be given organizations that may be m a coupon that can be redeemed at the ERMU office. able to support you if you need energy assistance this These kits are packed with a variety of products that will not only help with energy efficiency, winter season. but will also help lower your energy bill throughout the cold winter months.They contain items such as:LED bulbs,smart power strip,window film,faucet aerators,foam tape Tri-Cap 888.765.5597 weather stripping,and more. Sherburne Co 763.765.4000 Wright Co 320.963.6500 Heating your home and water can account for 70 percent of your energy use!Save today Henn Co 952.933.9639 with an Energy Saver Kit from ERMU.For tips on how to use energy more effectively year- SalArmy 320.252.4552 round,customers are encouraged to download the Energy Guide from our website. CAER 763.441.1020 To qualify for a free hit,you must be in ERMU's service territory and meet the MN Department of Commerce's Energy Assistance Eligibility Guidelines.Limit of one hit per family. WE WELCOME YOUR QUESTIONS AND COMMENTS: ERMUMN.COM I 763.441.2020 227