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Elk River -�-1 <br /> Municipal Utilities <br /> OUR <br /> PLANNING THEMES <br /> THEME 1 I COMMUNICATION <br /> Improve the effectiveness of our communications inside the organization,with our customers <br /> and with the community. <br /> THEME 2 I PERSONNEL AND GOVERNANCE <br /> Develop our most valuable and vulnerable assets- our commissioners,employees, leaders, <br /> and future leaders. <br /> THEME 3 I STRATEGIC THINKING <br /> Create a culture of strategic thinking and ensure line of sight from mission to vision. <br /> THEME 4 I TECHNOLOGY <br /> Implement the prudent use of technology to improve efficiency and increase customer choice, <br /> communication and value. <br /> THEME 5 I GROWTH <br /> Assess the growth curve to make decisions regarding organizational change. <br /> THEME 6 I PROCESS, MEASUREMENT AND FINANCIAL HEALTH <br /> Improve processes and measurement to better determine and report efficiency and effectiveness <br /> of organization and to ensure financial and organizational health. <br /> ERMUMN.COM I 763.441.2020 I 13069 ORONO PARKWAY I PO BOX 430 I ELK RIVER,MN 55330-0430 <br />