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i® CommonBond COMMUNITIES Our Approach to Property Management Why CommonBond? Experienced Senior Management with a Deep Portfolio We've been developing and managing properties since 1971 ■ Substantial Real Estate Experience and Capacity With one of the largest portfolios of affordable housing in the Upper Midwest, we've demonstrated a superior ability to acquire, manage, and preserve. n Financing Tools and Techniques Our team has considerable skills and experience in HUD mortgages, LIHTC, private activity bonds, tax credit investment syndications, and more. Our Philosophy: Collaboration Community Resident Relations Establishing a sense of community is critical to maintaining a peaceful residence where all feel proud of, and responsible for, the building they occupy. Positive resident relations lead to continued occupancy, good word-of-mouth, reduced effort in rent collection, fewer maintenance calls, well-maintained common areas, and less turn over costs. Management Its important that community rules be reasonable and reasonably enforced, so our property managers are trained to be firm but fair. Problems and conflicts are addressed on an individual level. Resident stability and success is our continuous goal, balanced with a desire to be good neighbors and an asset to the greater community. Eviction Prevention Leadership Innovation With our mission -centered management model, proactive relationship -build ng, collaboration with other organizations, and employment services, we're able to ■ 37 Multi -housing Achievement in intervene and provide support when residents face eviction. This is good for Design Advertising and Community residents, and good for the surrounding community. Support (MADACS) awards from MN Multi -Housing Association For every invested in preventing an eviction, the community saves since 1996 in costs it could have otherwise incurred by the individual becoming homeless (e.g. lower healthcare usage, decreased use of homeless shelters). Pillar Award for the Advancement of Affordable Housing Fee -for -Service: Our Model Your Property ■ Multiple awards from the St. Paul Heritage Preservation Commission, We also offer our award-winning property management services to non- Catholic Charities, 1000 Friends of CommonBond properties. We provide the full range of services customary MN, HUD, MHFA, the Fannie Mae of a property management company as well as those unique to operating an Foundation, Affordable Housing affordable housing property. This includes: Finance, and more ■ Resident orientation ■ Lease execution and enforcement ■ Milwaukee Awards for ■ Full staffing and maintenance responsibilities Neighborhood Development ■ Training by CommonBond housing staff Innovation (MANDI) nominee ■ Full financial management and accounding responsibilities ■ ...and more!