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Elk River Municipal Utilities <br /> OUR OUR <br /> MISSION VALUES <br /> To provide our customers with safe,reliable, <br /> cost-effective and quality long-term electric INTEGRITY <br /> and water utility services.To communicate Honest,accountable and <br /> and educate our customers in the use of united in all that we do. <br /> utility services,programs,policies and <br /> future plans.These products and services <br /> will be provided in an environmentally and QUALITY <br /> financially responsible manner. Services that reflect excellence, <br /> dependability and expertise. <br /> OUR <br /> VISION COMMUNICATION <br /> Respectful and engaged interactions <br /> Provide exceptional services and that are timely and clear. <br /> value to those we serve. <br /> SAFETY <br /> OUR 0 A culture that protects our <br /> FUNDAMENTALS customers,employees,and assets. <br /> Safety, Reliability and Quality of Utility Services. <br /> Customer Service and Employee Development. COMPETITIVE <br /> Competitive Rates,and Financial and Provide the best value for the <br /> Organizational Health. services we deliver. <br /> ERMUMN.COM I 763.441.2020 I 13069 ORONO PARKWAY I PO BOX 430 I ELK RIVER, MN 55330-0430 <br /> :1 <br />