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HR SPECIAL MEETING AGENDA 01-14-2019
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HR SPECIAL MEETING AGENDA 01-14-2019
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1/11/2019 4:24:50 PM
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1/11/2019 9:23:25 AM
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City Government
type
HRSR
date
1/14/2019
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4 | Page <br />CLIENT NAME Loan Servicing Agreement #XXXX <br />CEE shall keep duplicate records of all electronic information in its possession or control <br />pertaining to Client Loans and shall store at least one copy of such duplicate records in a site <br />remote from its main offices in the following manner: <br /> <br />(1) Full backups of daily files for 7 consecutive days (weekly backup); <br />(2) Full weekly backups rolled into monthly backups; <br />(3) Monthly backups rolled into yearly files and kept for 7 years from the date loan <br />is paid off; <br />(4) Full daily backups of Cloud Data; <br />(5) Daily Cloud backups rolled up into Monthly files and moved out of the Cloud <br />into magnetic storage after 30 days; <br />(6) In the event of a natural disaster or catastrophic failure of CEE’s electronic data <br />system, CEE shall have a period not to exceed 45 days from the date of such <br />catastrophe to recover or reconstruct such lost data necessary for compliance with its <br />disaster recovery obligations. <br />*The Cloud Provider's policy is subject to change. CEE will notify Client of any <br />material changes in the event that they affect the security of the loans. <br />9. Equal Opportunity Employment <br />CEE shall comply with all applicable provisions of the Equal Credit Opportunity Act (15 U.S.C. <br />§ 1691 et seq.). CEE is an equal opportunity employer and will not discriminate against any <br />person on the basis of race, color, creed, religion, sex, national origin, age, disability, marital <br />status, sexual orientation, status with regards to public assistance, or any other characteristic <br />protected by law. <br /> <br />10. Compliance <br />General. CEE shall comply with all Applicable Requirements. <br /> <br />Vendors. From time to time, CEE may engage vendors to perform certain tasks that may be <br />included in CEE’s performance of the Services. CEE shall follow commercially reasonable <br />practices designed to ensure that any Services performed by vendors are in compliance with the <br />Applicable Requirements and this Agreement. <br /> <br />Policies and Procedures. CEE will maintain and follow written internal policies and procedures <br />related to the Applicable Requirements in connection with providing services to Client, including <br />without limitation, policies and procedures for internal quality control, employee hiring and <br />training, and other methods that ensure compliance. <br /> <br />Audit Rights. Client will have the right to audit CEE, at Client’s own expense and not more than <br />once per calendar year, for purposes of evaluating compliance with the terms of this Agreement. <br />CEE will require full cooperation and will be responsible for assuring full cooperation by its <br />employees and vendors in connection with such audits. CEE will and shall cause any vendor that <br />performs tasks related to the Services to allow Client and its counsel, accountants, and other <br />representatives, as well as the applicable regulatory authorities of Client, reasonable access upon
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