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Records: ResCare Agency facilities struggling with staffing shortages <br />Qecords: ResCare Agency facilities struggling <br />.4ot i staffing shortages <br />By AP I Posted: Mon 10:26 PM. Sep 10. 201 1 Updated: Mm 10:43 PM. Sep 10.2018 <br />CHARLESTON, W.Va. (AP) - Complaints filed with a West Virginia state agency say ResCare Agency facilities are struggling with <br />"-fling shortages, causing problems such as missed doctors' appointments and incorrectly administered medication. <br />company provides care for people with extreme physical and mental disabilities, among other services. <br />Most of the nine substantiated complaints filed with the state Office of Health Facility Licensure and Certification since last year <br />lay out the problems due to staff shortages. One says a lack of supervision allowed a patient to run away. Another says patients <br />are commonly told that their doctors' appointments have been "cancelled due to staffing issues., <br />The state agency confirmed 32 ResCare facility complaints from 2012 to 2016. Some also included allegations of neglect and <br />sexual abuse. <br />A ResCare spokesperson says the company is working to identify recruitment and retention solutions to ensure staffing needs <br />are met. <br />(Copyright 2018 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or <br />redistributed.) <br />►�rSrAa PETSMART .� <br />Hover for Circular <br />lar W LmoY Ouape Showi5ldne Ka 24-'— <br />299° x6 <br />• aa• — <br />a4 —= <br />Hover for Circular <br />l <br />= — STAPLES a <br />Hover for Circular <br />Powered by <br />12/16/18, 2:05 PM <br />https://www.thenewscenter.tvlcontent/news/Records-Behavioral-health-centers-deal-with-staff-shortages-492914341.htmi Page 1 of 2 <br />