7.4. SR 12-17-2018 - Laserfiche WebLink

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From 2012 to 2016, the state Office of Health Facility Licensure and Certification confirmed 32 complaints among 10 West Virginia ResCare agencies. These included allegations of neglect, sexual abuse and issues with the training and staffing of employees. OHFLAC substantiated each complaint, including 10 from 2016, as part of its responsibility to uphold state licensure rules and federal certification regulations. ResCare's corporate office is located in Louisville, Kentucky. Among several other services, its residential facilities provide care for people with often extreme physical and mental disabilities. This is a list detailing some of the complaints filed against ResCare with OHFLAC: nnn Jeremy Bush, 13, took a Dodge Caravan from Woodward Children's Home, a ResCare facility in Charleston, and drove half a mile before he crashed into a stone wall. consumed the van, and Bush died at the scene. Though his death is still under investigation, state OHFLAC surveyors recently verified several cases of clients leaving other ResCare locations. A ResCare agency in Clarksburg discovered a neighbor of one facility returned its resident on Jan. 17, 2016. It was the client's fifth time leaving without anyone noticing. The client entered the neighbor's home and made himself a cup of coffee. When the neighbor brought him home, she found an unlocked gate, a faulty doorbell and a staff member asleep on the couch, according to OHFLAC. A facility under the same agency lost a client in 2015 and found him in a company vehicle later that day. An employee reported the disappearance a day later after she overheard two nurses talking about the incident. An OHFLAC investigator discovered the facility never gave the client a proper medical assessment, nor did it pr^nerly train the employee assigned to care for him. Three other ResCare agencies temporarily lost clients or left them alone between 2015 and 2016. An agency in Logan had three incidents in one year.