5.1. PRSR 12-12-2018 - Laserfiche WebLink

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Parks and Recreation Park Steward Guidelines Policy I. Communication • Staff will make every effort to respond to phone calls or electronic communications from Park Stewards within the same business day,barring unforeseen circumstances. If the respective staff member is unable to respond the same business day, s/he or another staff member will follow up before noon of the next business day. • Phone calls or electronic communications received after scheduled work hours will be responded to the following business day. Summer business hours (during daylight savings time) are Monday through Thursday 7:00 am—4:30 pm and Friday 7:00— 11:00 am.Winter business hours are Monday through Friday 7:00 am—3:30 pm. 2. Resource Requests • Requests for resources,including but not limited to: fuel, small hand tools,and expendable supplies shall be submitted to the Park Superintendent by text,email, or voicemail and shall be fulfilled within three (3) business days. Power equipment requests,including but not limited to: chainsaws,pole pruners and ATV's shall be fulfilled within five (5) business days. The advance request period allows staff to resource, schedule, and deliver equipment. Requests for equipment shall include the purpose and duration of use. Once allocated, staff will inform the Park Steward and arrange a time for delivery or pick-up. If equipment is anticipated to be needed longer than scheduled,the Park Steward shall inform the Park Superintendent. • With the exception of the snowmobiles designated specifically for Woodland Trails Regional Park and Bailey Point Nature Preserve and the Rokon and Snow Scoots at Hillside City Park,all other power equipment serves other uses throughout the city. • Equipment/resources dedicated to a specific facility shall be inventoried by volunteers on a monthly basis. Completed inventories shall be sent to the Park Superintendent. Inventories shall include verification that all equipment is present and in good operating condition. Any missing equipment or equipment found to not be in operating condition shall be reported to the Park Superintendent upon identification of the deficiency. Staff will conduct periodic equipment inspections to identify the condition and presence of assigned equipment. • The city allows the use of personal equipment for volunteer projects and their temporary storage in city facilities. The city is not liable for damaged,worn, or missing equipment. Volunteer tags for stored equipment will be made available at each site to distinguish between city and volunteer equipment.