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2.4 ERMUSR 11-13-2018
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2.4 ERMUSR 11-13-2018
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11/9/2018 11:21:22 AM
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11/9/2018 11:21:22 AM
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City Government
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ERMUAG
date
11/13/2018
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OUR OUR <br />MISSION VALUES <br />To provide our customers with safe, reliable, <br />cost-effective and quality long-term electric <br />INTEGRITY <br />and water utility services. To communicate <br />Honest, accountable and <br />0 <br />and educate our customers in the use of <br />united in all that we do. <br />utility services, programs, policies and <br />............................................................................... <br />future plans. These products and services <br />will be provided in an environmentally and <br />QUALITY <br />financially responsible manner. <br />© Services that reflect excellence, <br />dependability and expertise. <br />-..._............................................................... <br />OUR <br />VISION � COMMUNICATION <br />® Respectful and engaged interactions <br />Provide exceptional services and that are timely and clear. <br />value to those we serve. <br />............................................................................... <br />SAFETY <br />OUR e A culture that protects our <br />FUNDAMENTALS customers, employees, and assets. <br />Safety, Reliability and Quality of Utility Services. ""'".................................--.............--- ..-- <br />CustomerServiceandEmployeeDevelopment. ® COMPETITIVE <br />Competitive Rates, and Financial and Provide the best value for the <br />Organizational Health. services we deliver. <br />
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