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Division: <br />Completed by: <br />Date: <br />Performance Measure 2017 Actual 2018 Estimated 2019 Projected <br />Customer Count 277,813 280,000 281,000 <br />Average Sale per Customer $25 $25 $25 <br />Gross Profit%29.49%29%29% <br />Labor Costs as % of Sales 10.22%11%12% <br />Division Performance Measures & Goals for 2019 <br />Community Outreach projects; Park Clean-up, Food <br />Drive, Red Shirt Program, etc <br />Have a "Message" when marketing on Social Media <br />Succession Planning & Staff Development <br />Goal Objective/TaskDivision Goal <br />Prepare for Future Staff Retirement <br />Liquor <br />Joe Audette <br /> <br />Promote Value of Liquor Operation to Community