Laserfiche WebLink
EGty1� ,.,�� Request for Action <br /> River <br /> To Item Number <br /> Mayor and City Council 4.8 <br /> Agenda Section Meeting Date Prepared by <br /> Consent August 6, 2018 Lauren Wipper, HR Manager <br /> Item Description Reviewed by <br /> Hire Police Department Secretary/Receptionist Ron Nierenhausen, Police Chief <br /> Bob Kluntz,Administrative Captain <br /> Reviewed by <br /> Cal Portner, City Administrator <br /> Action Requested <br /> Approve,by motion, the hiring of Dawn Regan as secretary/receptionist for the Police Department <br /> effective Friday,August 17, 2018. <br /> Background/Discussion <br /> A secretary/receptionist position became vacant in May and we went to market to fill that position. We <br /> received 96 applications and interviewed eight candidates. Following second interviews and background <br /> check,we recommend Dawn Regan for this position. <br /> Ms. Regan has been working as a clinic coordinator and patient services representative since 2009. Most <br /> recently she is the patient services representative lead and site lead for Twin Cities Orthopedics at their <br /> Plymouth clinic. Her responsibilities include greeting patients when they call or check in as well as <br /> serving as the lead for other clinic staff. Her enthusiasm for customer service prompted her to create a <br /> Patient Experience program at the Plymouth Twin Cities Orthopedics clinic. The project was so <br /> successful that Twin Cities Orthopedics had her travel to other clinics to teach the program. <br /> Ms. Regan will begin at step A of pay grade 6N. All pay and benefits will be consistent with city policy. <br /> Financial Impact <br /> This is a budgeted position. <br /> Attachments <br /> ■ None <br /> The Elk River Vision <br /> A PehoMing community 2a itb revolutionary and spirited resourcefulness, exceptional POWERED By <br /> service, and community engagement that encourages and inspires prosperity INAMIRE1 <br />