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Division: <br />Completed by: <br />Date: <br />Performance Measure 2017 Actual 2018 Estimated 2019 Projected <br />Number of Physical Servers 8 8 8 <br />Number of Virtual Servers 30 32 34 <br />Number of Desktop PCs 190 190 185 <br />Number of Laptops 40 40 45 <br />Number of Desk Phones 290 290 295 <br />Number of Cell Phones 125 125 125 <br />Number of data cards 52 52 54 <br />Number of Tablets 50 53 55 <br />Number of Wireless Access Points 24 26 28 <br />ERMU Desktop PCs 22 20 20 <br />ERMU Laptops 25 26 26 <br />ERMU Tablets 9 12 15 <br />Support Tickets 616 700 750 <br />Ensure network security/recovery <br />Maximize system capacity with entrepreneurial spirit Seek opportunities to partner with neighboring communities to <br />provide IT services. <br />Policy updates, business continuity, disaster recovery, incident <br />response <br />research, implement new technology, systems to meet service <br />needsReduce workloads through technology <br />Division Performance Measures & Goals for 2019 <br />This will include the technical and procedural changes <br />necessary to implement the Security Policy. Such as <br />mandatory security training, change management, and <br />incident management. <br />This needs to mirror the tools/process we have on the LAN <br />computer side. This would be the ability to push updates that <br />remediate vulnerabilities. <br />trained staff, updated systems, system redundancy <br />Goal Objective/TaskDivision Goal <br />Implementation of the Information Security Policy <br />Implement mobile device management tool. <br />Maintain network reliability <br />IT <br />Bob Pearson <br />June 1, 2018