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5.2 ERMUSR 06-12-2018
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5.2 ERMUSR 06-12-2018
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6/11/2018 3:10:24 PM
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City Government
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ERMUSR
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6/12/2018
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STRONG COMMERCIAL & RESIDENTIAL GROWTH <br /> Number of Electric Customers by Year Number of Water Customers by Year <br /> 11.5K 5.0K <br /> 11K 4.9K <br /> 10.5K 4.8K <br /> 10K . 4.7K <br /> 9.5K 4.6K <br /> 9K MI 1111 1111 1111 -1111111111= <br /> 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 4.5K <br /> 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 <br /> Number of Electric Customers by Area Type of Water Customers (5,011 Total) <br /> Residential 4417 88% <br /> � � 9%GTSEGO Commercial 594 12% <br /> 2%BIG LAKE <br /> Type of Electric Customers(11,448 Total) <br /> Residential 9900 86% <br /> Commercial 1548 14% <br /> OUR MISSION OUR VALUES <br /> To provide our customers with safe, reliable, <br /> INTEGRITY <br /> cost-effective and quality long-term electricLIZ <br /> and water utility services.To communicate Honest,accountable and <br /> united in all that we do. <br /> and educate our customers in the use of <br /> utility services, programs, policies and future <br /> plans.These products and services will be QUALITY <br /> provided in an environmentally and financially 0 Services that reflect excellence, <br /> responsible manner. dependability and expertise. <br /> OUR VISION COMMUNICATION <br /> QRespectful and engaged interactions <br /> Provide exceptional services and value to that are timely and clear. <br /> those we serve. <br /> SAFETY <br /> OUR FUNDAMENTALS I A culture that protects our <br /> customers,employees,and assets. <br /> Safety, Reliability and Quality of Utility Services. <br /> Customer Service and Employee Development. <br /> COMPETITIVE <br /> Competitive Rates,and Financial and Provide the best value for the <br /> Organizational Health. services we deliver. <br /> 72 <br />
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