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Economic Factors and Next Year's Budgets and Rates <br /> The increased emphasis toward renewable energy and away from coal-based energy, the challenge to reduce energy and <br /> water consumption while still maintaining the existing infrastructure and the smart grid developments are all factors that <br /> point to potential increased cost in the coming years. It is the Utilities' goal to not have to rely on increasing rates to meet <br /> those increases but continue to look for ways to increase efficiencies and reduce costs, while providing excellent <br /> customer service. Elk River Municipal Utilities' mission is to provide safe, cost-effective, reliable, quality utilities in an <br /> environmentally and financially responsible manner. We have met that mission in our customer service delivery and our <br /> successful financial results, and will continue to strive to meet that mission in the future. <br /> Contacting the Utilities Financial Manager <br /> This financial report is designed to provide our citizens, customers, investors and creditors with a general overview of the <br /> Utilities' finances and to demonstrate the Utilities' accountability for the money it receives. Questions concerning any of <br /> the information provided in this report or requests for additional financial information should be addressed to Theresa <br /> Slominski, Elk River Municipal Utilities, PO Box 430, Elk River, Minnesota 55330-0430 or at 13069 Orono Parkway in Elk <br /> River, MN. <br /> 20 <br /> 84 <br />