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Elk River Municipal Utilities <br /> Funded by a grant from the Demonstration of Energy & Efficiency Developments (DEED) Program, the <br /> eReliability Tracker Annual Report was created by the American Public Power Association (the <br /> Association) to assist utilities in their efforts to understand and analyze their electric system. This report <br /> focuses on distribution system reliability across the country and is customized to each utility. The data <br /> used to generate this report reflect activity in the eReliability Tracker from January 1, 2017 to December <br /> 31, 2017. Note that if you currently do not have a full year of data in the system, this analysis may not <br /> properly reflect your utility's statistics since it only includes data recorded as of February 3, 2018; <br /> therefore, any changes made after that date are not represented herein. <br /> I. General Overview <br /> Reliability reflects both historic and ongoing engineering investment decisions within a utility. Proper use <br /> of reliability metrics ensures that a utility is not only performing its intended function, but also is providing <br /> service in a consistent and effective manner. Even though the primary use of reliability statistics is for self- <br /> evaluation, utilities can use these statistics to compare with data from similar utilities. However, <br /> differences such as electrical network configuration, ambient environment, weather conditions, and <br /> number of customers served typically limit most utility-to-utility comparisons. Due to the diverse range of <br /> utilities that use the eReliability Tracker, this report endeavors to group utilities by size and region to <br /> improve comparative analyses while reducing differences. <br /> Since this report contains overall data for all utilities that use the eReliability Tracker, it is important to <br /> consider the effect that a particularly large or small utility can have on the rest of the data. To ease the <br /> issues associated with comparability, reliability statistics are calculated for each utility with their respective <br /> customer weight taken into account prior to being aggregated with other utilities. This means that all <br /> utilities are equally weighted and all individual statistics are developed on a per customer basis. <br /> The aggregate statistics displayed in this report are calculated from utilities that experienced more than <br /> two outages in 2017. Also, utilities that experienced no outages this year, or did not upload any data, will <br /> have None/Null values in their report for their utility-specific data and were not included in the aggregate <br /> analysis. <br /> The aggregate statistics provided in the following sections of the report are based on data from 253 <br /> utilities. <br /> 2 <br /> 205 <br />