Finance & Administrative Services

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City of Ell< River 2004 Annual Report transferred to payroll clerk. The finance and administrative services director will continue to be involved in leading this division and providing support to the human resources representative. Standard Operating Procedures for Hiring In 2004, human resource staff developed a Standard Operating Procedures for Hiring to be used by all department heads. The intent was to ensure that all department heads were following all legal requirements in hiring and that there was consistency among departments. It was also implemented to try to reduce the time burden on department heads by taking on most of the hiring duties. Not all department heads were versed in the hiring requirements or the subtleties of interviewing as that is a function best handled by a human resource department. This transfer and centralization of hiring has worked very well; staff is now confident that all legal issues are addressed in hiring (as they were previously, but now are well documented) and department heads have appreciated all of the assistance they have received. Creation of Human Resource Representative Position The biggest highlight ofthe year was the long awaited creation of the human resource representative position. This position is responsible for all day-to-day human resource activities, employee training, hiring, and employee communications. These duties will likely expand as the division becomes more established. INFORMATION TECHNOLOGY The Information Technology division is responsible for providing complete computer network services to all city operations. This division is also responsible for all telecommunication, cable infrastructure, and security system functions. Some of the projects completed by the IT division during 2004 are as follows: Implemented Anti-Spam technology · Spam is: Unsolicited "junk" e-mail sent to large numbers of people to promote products or services. · Over 60% of Internet email is Spam. · We implemented a solution that blocks known Spam from reaching employee's email inbox. Upgrade to Document Imaging Solution · We moved Laserfiche, our document imaging solution, to current server hardware and upgraded the software release from vS.O to current v7.0. · We made our scanned-in documents available over the Internet. Replaced our Mobile Computing Infrastructure · AT&T discontinued their CDPD technology, which is what we used to enable police squad to station communication. · We implemented Sprint's wireless technology for mobile computing.