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<br />City of Ell< River <br />2004 Annual Report <br /> <br />· Implement technology that replicates production data to storage in another <br />building and then copies that data off to tape. <br /> <br />Implement an "IT Help Desk." <br />· Create a phone number hunt-group that rings both IT employees when users <br />need help. <br />· Buy or develop software to use for logging user requests. <br /> <br />Upgrade server infrastructure. <br />· Replace outdated server hardware with state-of-the-art server hardware. <br />· Replace outdated server software with state-of-the-art server software. <br /> <br />Compare the city's processes/tools for dealing with security threats (hackers, viruses, <br />spyware and adware) to the best practices available. <br />· Recommend and implement changes that enhance security. <br /> <br />LIOUOR <br />· Continue to operate professionally and responsibly. <br />· Continue employee training in a variety of topics but most importantly the area <br />of server training. <br />· Continue to find new areas for sales growth and profitability. <br />· Continue to make public aware of liquor operation's value to Elk River. <br />· Plan, build, and open Westbound Liquor. <br />