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Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> ERMU Commission Theresa Slominski - Finance & Office Manager <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> December 12, 2017 4.2 <br /> SUBJECT: <br /> Performance Metrics and Incentive Compensation Policy <br /> ACTION REQUESTED: <br /> Approve the Performance Metrics and Incentive Policy Score Card for 2018. <br /> BACKGROUND: <br /> The Commission adopted the Performance Metrics program in December 2012 and then revised <br /> it in 2016. This is a company performance based program designed to incentivize employee <br /> commitment towards the company's success. Divided into categories representing core values of <br /> the company and again into sub-categories that are quantifiable, this program is designed to track <br /> goals that require companywide support of the employees to continually achieve. When the <br /> employees work together as a team to achieve these goals, the company recognizes a <br /> corresponding increase in value to our customers. <br /> DISCUSSION: <br /> Per our Governance Policies, the metrics for measurement of the designated year need to be <br /> determined before the start of the designated year. This allows for changes to be made and <br /> communicated timely before performance measurement begins. The policy and the current <br /> scorecard are attached for reference. No changes are recommended for year 2018. We have <br /> identified changes to incorporate (customer service survey change and rate comparisons) and <br /> will be working on those in 2018 to finalize for measurement in year 2019. <br /> FINANCIAL IMPACT: <br /> None, until awarded the following year. <br /> ATTACHMENTS: <br /> • ERMU Policy—P.13 —Performance Metrics and Incentive Compensation Policy <br /> • ERMU Policy—P.13a—Performance Metrics and Incentive Compensation Policy Score <br /> Card - 2018 <br /> Page 1of1 <br /> 7n <br />