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Required Knowledge, Skills, and Abilities <br /> Knowledge of server and storage virtualization. <br /> Ability to maintain detailed documentation of software/hardware information. <br /> Technical understanding of distributed and remote computing technologies. <br /> Ability to troubleshoot problems using computer diagnostic tools. <br /> Understanding of malware, their impacts, and appropriate countermeasures. <br /> Understanding of network and operating system security. <br /> Understanding of backup and restore methods and related technologies. <br /> Ability to operate IT infrastructure, shutdown, and startup systems. <br /> Ability to monitor and tune systems performance and watch for abnormalities. <br /> Understanding of security policies and ability to educate and inform employees about <br />security procedures. <br /> Strong analytical and troubleshooting skills <br /> Strong interpersonal, written, and oral communications skills. <br /> Ability to lift 30 pounds. <br /> <br />Minimum Qualifications <br /> Completion of two-year post-secondary program in computer operations, information <br />systems, or related field. <br /> Four years of experience supporting and troubleshooting in an IT <br />environment/infrastructure. <br /> and good driving record. <br /> <br />Preferred Qualifications <br /> Four year degree in Computer Information Systems or equivalent. <br /> Cisco CCNA Certification <br /> VMware Certified Associate <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />This Position Description is not intended to be all- <br />to assign additional duties and responsibilities or remove duties and responsibilities at any time. <br />This Position Description does not constitute a Contract of Employment. <br /> <br />Page 2 <br /> <br />IT Specialist <br />