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To Our Customers <br /> _ _ <br /> As we enter into our second century of service <br /> *d x <br /> ` ` as0"1 to our community, we have worked to position ELk <br /> River MunicipaL Utilities (ERMU) strategically for <br /> _ <br /> ' the future. We continued to experience strong <br /> commercial and residentiaL growth. This growth is <br /> i , mi ,,aa result of new deveLopment and electric service <br /> territory acquisition. To balance this growth in <br /> customer base, we worked to increase community <br /> `. representation in our governance. With the help of <br /> '' { our LocaL Legislators, Representative Nick Zerwas <br /> " � ` " and Senator Mary Kiffmeyer, Legislation was passed <br /> =° which allows the ERMU Commission to expand <br /> '`` Jr its membership from three to five commissioners� " � ��s{ a beginning in 2017. And, we have worked to strengthen <br /> x a.,. 9 9 9 <br /> ` Ilk. . ,r, our core governance policy, cLearLy define our <br /> -. company vision and values, and eliminate mission <br /> creep. ALL of this will make ERMU more nimble to <br /> .. ‘11 , .. <br /> trt respond quickly to a rapidly evolving industry while <br /> increasing Local oversight, ensuring transparency, and <br /> -- # .';° deLivering exceptional services and value to those <br /> {. we serve. <br /> , <br /> Troy Adams, P.E., GeneraL Manager <br /> Page 2 <br />