5.4. ERMUSR 11-15-2016 (2) - Laserfiche WebLink

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ATTACHMENT A-2 Warranty Terms Product Warranty Terms Centron and Sentinel 3 years from shipment electricity meters Repairs for out-of- Itron shall perform the repairs with reasonable care and in a diligent and competent manner. Itron's warranty electricity meter: sole obligation in connection with repair warranty failures shall be, at its option, to correct or re-perform repairs or refund to Customer the amount paid for the repairs. Customer must report any deficiencies in repair work to Itron in writing within 90 days of shipment to receive the remedies described herein. 200W series water Standard Warranty: Full warranty consistent with the warranty terms in the Agreement for the first 5 endpoints(including years from shipment. battery) Optional Extended Warranty (if purchased by Customer): For warranty claims in years 6 through 10, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 100 percent of its then-current list price for the replacement product. For warranty claims in years 11 through 15, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 50 percent of its then-current list price for the replacement product. For warranty claims in years 16 through 20, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 25 percent of its then-current list price for the replacement product. The warranty on Itron water endpoints shall be void if the endpoint is used in connection with a third party reading system that is not approved by Itron. 100W and 60W series Full warranty consistent with the warranty terms in the Agreement for the first 10 years from shipment. . water endpoints For warranty claims in years 11 through 15, Itron's sole obligation will be to provide Customer with a (including battery) discount on replacement product equal to 50 percent of its then-current list price for the replacement product. For warranty claims in years 16 through 20, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 25 percent of its then-current list price for the replacement product. The warranty on Itron water endpoints shall be void if the endpoint is used in connection with a third party reading system that is not approved by Itron. Leak Sensor Full warranty consistent with the warranty terms in the Agreement for the first 10 years from shipment. For warranty claims in years 11 through 15, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 50 percent of its then-current list price for the replacement product. For warranty claims in years 16 through 20, Itron's sole obligation will be to provide Customer with a discount on replacement product equal to 25 percent of its then-current list price for the replacement product. Upgraded handhelds or 90 days from shipment mobile collectors METRIS Meters and 1-25( Itron warrants that eighty five percent(85%) or more of the METRIS Meters and 1-250 Meters shipped Meters to Customer during any calendar year will be free from defects in materials and workmanship such that they maintain set point calibration that is within two percent of their original factory set point calibration (open and check) ("Calibration Warranty"). The foregoing Calibration Warranty is valid until the earlier of(i) 15 years from shipment to Customer of the METRIS Meter and 1-250 Meter for which warranty coverage is sought, (ii)the measurement of more than one million cubic feet of gas measured by such meter, or(iii) until such meter is replaced by Customer in connection with a periodic meter change-out. Itron's sole obligation and Customer's exclusive remedy in connection with the breach of a warranty provided under this Section shall be for Itron, at its option,to repair any non-conforming METRIS Meters and 1-250 Meters, provided that if Itron determines that it is unable to repair a non-conforming METRIS Meter and 1-250 Meter, Itron will refund to Customer the depreciated value of such non-conforming METRIS Meter and 1-250 Meter. At the request of Itron, Customer will provide evidence of a meter's service history to verify warranty coverage. 07/21/2016 153