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Elk River —. <br /> Municipal Utilities <br /> Security Systems <br /> October 3,2016 <br /> 1M IISecurity <br /> Dear Customer, <br /> We are pleased to announce that Elk River Municipal Security has transferred your account <br /> to WH Security,and you are now part of the WH Security family. You previously should have received <br /> a letter informing you of the sale of Elk River Municipal Utilities security systems department.All <br /> future correspondence,including billing statements,will come from WH Security. <br /> Your monthly monitoring rate will remain the same.Your monitoring center,WHIRC,which provides <br /> service in the event of an alarm,will also stay the same.Your monitoring center's phone number is <br /> (800)858-7811.You do have a new customer service support number: (763)477-3664. <br /> WH Security is a local company based in Rockford,Minn.,about 20 miles west of Minneapolis. <br /> WH Security has been in business since 1989,serving about 16,000 residential and business <br /> customers.There are several advantages for you as part of WH Security: <br /> • Your monitoring rate remains unchanged. <br /> • You now have access to medical alerts,extra camera choices and other optional services that <br /> WH Security provides. <br /> • You will begin receiving WH Security's newsletter every other month.This features security <br /> tips for your home,special offers and helpful information about your security system. <br /> • You will find a high level of support from WH Security's experienced technical and <br /> service group. <br /> • WH Security has an A+Better Business Bureau ranking. <br /> Please give us a call if you would like to update your yard sign from Elk River Municipal Security to <br /> WH Security.As a special offer,you can also receive 10 percent off any add-ons to your security <br /> system that are requested before December 31st,2016. <br /> We want to thank you for your continued business and we look forward to having you as part <br /> of the WH Security team.Should you have any questions,please feel free to contact us at <br /> (763)477-3664. <br /> Sincerely, <br /> liti <br /> .144gfi, V024-frir-xi <br /> Wendy Youngren <br /> Chief Operating Officer <br /> WH Security,LLC <br /> 127 <br />