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w <br /> Elk River <br /> Municipal Utilities UTILITIES COMMISSION MEETING <br /> TO: FROM: <br /> Elk River Municipal Utilities Commission Theresa Slominski—Finance and Office Manager <br /> John Dietz—Chair <br /> Al Nadeau—Vice Chair <br /> Daryl Thompson—Trustee <br /> MEETING DATE: AGENDA ITEM NUMBER: <br /> June 14, 2016 6.1b <br /> SUBJECT: <br /> Staff Update <br /> DISCUSSION: <br /> Next week we will have Eric Minard from NISC at our office to review some Customer Care & <br /> Billing issues Tuesday through Thursday, June 14-16. Additionally, on Thursday, June 16, a <br /> two-person team from a new software platform through NISC (called iVUE Connect)will be <br /> here to work with staff one-on-one as they observe our testing the utilization of this new <br /> platform. Given we have so many services, they wanted to observe its performance in this <br /> environment, and we feel good about them reaching out to us for this type of testing. <br /> The property and liability insurance renewal application is complete and the new certificate <br /> should be delivered next week just in time for the renewal of July 1St <br /> Through our health care insurance broker I was invited to a very interesting presentation on <br /> alternative health care options that have evolved with technology. There were three <br /> presentations: 1) Increased utilization of online/web-based consultations for minor services and <br /> searching for best health care options via phone and ipad applications 2)Alternative clinic <br /> "visits"for in-the-home options and online, and 3)An elite doctor network available for <br /> advanced second opinions and acute care recommendations. All three presentations were viable <br /> options that help to drive insurance costs down and more information will be available later in <br /> the summer as we receive health insurance renewals. <br /> Jennie Biorn, Michelle Martindale, Jessica Rahn, Christy Schallock, and Meridee Romie <br /> attended the 2016 Munici-Pals Spring Workshop May 14 in Eagan, MN. Their education reports <br /> are attached. <br /> ATTACHEMENTS: <br /> • Jennie Biorn Education Report <br /> • Michelle Martindale Education Report <br /> • Jessica Rahn Education Report <br /> 'POWERED BY <br /> Page 1 of 2 NATURE <br /> Reliable Public' <br /> Power Provider P OWERED T O S ERV E <br /> 324 <br />