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• they commented that some of the new technology is irrelevant because staff has <br /> no time to learn the technology or to input data. A part time technical support <br /> position would help all departments become more efficient. <br /> f. Although they are very busy with their jobs, the focus group staff members <br /> expressed a real interest in being part of the solution to the above problems. <br /> • <br /> 1111 page 6 <br />