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• 4 <br /> City of MEMORANDUM <br /> Elk ,, River <br /> TO: Economic Development Authority <br /> FROM: Pat Klaers, City Administrator <br /> DATE: September 11, 2000 <br /> SUBJECT: Industrial Marketing Plan Update <br /> The city and EDA recently hired Duckor and Associates, Inc. for the <br /> siting/expansion process and customer service project. Michele McPherson is <br /> the staff coordinator for this project. The project involves nine staff members <br /> and seven different city departments. A one hour interview with each staff <br /> member has been set up for September 6 &7 and a three hour planning <br /> session with the entire committee is scheduled for Tuesday, September 12, <br /> • 2000. After the 9/12 meeting, it is expected that there will be some <br /> assignments and work for each department related to documenting their <br /> process for dealing with applicants/developers/clients. The assignment will <br /> essentially be a flow chart identifying key interaction points and decision- <br /> making points for the clients/developers/applicants that we work with on a <br /> day-to-day basis. The gathering and development of this data could take one <br /> month, so there won't be much progress to report on this project in October. <br /> Nonetheless, the project has been initiated and will be completed before the <br /> end of the year. <br /> The Industrial Marketing Plan consistently makes references to the client, <br /> key accounts, the city's image, communication, promotion, advertising, and <br /> the like. In order to continue moving forward in this area, I approved the <br /> purchase of a $2,800 color printer for the economic development department. <br /> This is necessary in order to present a professional appearance in all of the <br /> material that comes from the city to prospective businesses and clients. This <br /> will replace the inkjet printer that we have been using. Discussion on this <br /> printer took place during the development of the 2001 budget and it was <br /> generally decided that funds were available within the 2000 budget and this <br /> • purchase should not be delayed. <br /> 13065 Orono Parkway • P.O. Box 490 • Elk River, MN 55330 • TDD & Phone (763) 441-7420 • Fax (763) 441-7425 <br />