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• At this time in the project we are already at over 20 hours of meeting time with one more staff <br /> meeting to be held in April. Additionally,Anita has spent many more hours than originally <br /> envisioned working with our Team Coordinator, Michelle McPherson, and the overall project <br /> has involved more consultant time than the original proposal envisioned. I believe that the <br /> extra hours required by the consultant has been due to staff issues. <br /> The fee for this project was split 50-50 between City Council and EDA. It is suggested that <br /> the EDA pay the consultant an additional $2,500 for the customer service project by way of <br /> using its reserve and that the City Council pay an additional $2,500 by using contingency <br /> funds. <br /> I should note that Anita Dukor, as the consultant for this project,has not requested any <br /> additional money.Also,I want to note that writing this type of memo is pretty unusual for me <br /> as I generally believe a "deal is a deal" but in the sense of fair play,I think we owe Anita some <br /> additional compensation for her services <br /> Action Requested <br /> It is recommended that the EDA use its reserves and the City Council use its contingency <br /> fund to each pay an additional$2,500 for the customer service project. <br /> 111 <br /> • <br />