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TechTrends e-Newsletter 1 February 2003 Page 6 of 6 <br /> with employee responsibility. <br /> 5. Give rewards and recognition. <br /> Employees should be recognized for the contributions they make toward <br /> creating customer commitment. Organizations should not think of monetary <br /> rewards alone as forms of recognition. A special luncheon or night out for the <br /> employee and spouse, a "hero-of-the-month" award, or even a simple thank <br /> you for a job well done from management are strong motivators as well. <br /> —Kim Rock is a manufacturing specialist at Minnesota Technology's Fairmont office. <br /> You can reach him at krock@mntech.org. <br /> NIST Network <br /> MEI' Affiliate <br /> Home I Contact Us I Site Map I Privacy Policy I Terms of Use <br /> © 1994-2003, Minnesota Technology, Inc., All rights reserved � <br /> ...w.....e.bmaster@_mntech.org <br /> PHONE: 612-373-2900 or 800-325-3073 FAX: 612-373-2901 <br /> http://www.minnesotatechnology.org/publications/techtrends/2003/February/printVersion.asp 3/5/2003 <br />