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Elk River <br /> Municipal Utilities <br /> 13069 Orono Parkway Phone: 763.441.2020 <br /> PO Box 430 Elk River,MN 55330 Fax: 763.441.8099 <br /> September 21, 2015 <br /> «FIRST NAME» «LAST NAME» <br /> «MAILING ADDRESS»«MAILING STREET» «MAILING SUFFIX» «MAILING APT» <br /> «MAILING_TOWN»,«SERVICE_STATE»«MAILING_ZIP» <br /> «GreetingLine» <br /> You are receiving this letter because Elk River Municipal Utilities(ERMU)will be providing your electric <br /> service at "` ' t•"k ar, k 4, '' ,:'Fi, ' .4)=-'':' ° starting in the <br /> fall of 2015. I would like to welcome you as a customer of ERMU and reassure you that our staff is <br /> working hard to make this transition as seamless as possible. ERMU is owned by the customers we <br /> serve and we look forward to the opportunity to serve you with electric utility service. <br /> As an Elk River resident,you may already receive a monthly bill from ERMU for water service and/or city <br /> services. Once the transfer from Connexus Energy(Connexus)to ERMU is complete,the electric service <br /> will also be included on your monthly billing statement. Bills typically get mailed the 3rd or 4th week of <br /> the month and are always due the 15th of the following month. <br /> If you are currently participating in a budget program with Connexus,this will not transfer over to your <br /> account with ERMU. Please contact customer service at 763-441-2020 to be set up on a budget plan <br /> with ERMU. If you currently have your payment automatically deducted from an account to pay your <br /> Connexus bill,this will not transfer to your account with ERMU. If you have other services through <br /> ERMU that are paid by automatic bank draft,your electric service will automatically be added to bank <br /> draft. Contact ERMU customer service at 763-441-2020 with any questions or changes regarding <br /> automatic bank draft payments. <br /> You can make phone payments by calling our automated system: 1-855-730-8706. You can also make <br /> one-time payments or set up recurring payments with a checking account or credit card online. Visit <br /> www.elkriverutilities.com;click Residential,then Pay Bill or Manage Account. You may also sign up for <br /> automatic bank draft by completing a form and attaching a voided check. <br /> EN <br /> rarEaFo . r <br /> INAIUR I <br /> Reliable Public <br /> Pourer Provider P OW E RED T O S ERV E <br /> 65 <br />