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• 6 • <br /> twincities.biziournais.com THE BUSINESS JOURNAL Commercial Real Estate&Leasing Guide September 24,2004 9 <br /> Greenberg:One thing that's important to , THE ROUNDTABLE PARTICIPANTS <br /> stress is that technology is great,but it will '' <br /> not replace human contact. If too much Lisa Dongoske, vice president&port- COLOSSAL BAN K <br /> reliance is placed on it by a property manag , 1; ,�� <, folio manager, United Properties SMALL BUSINESS <br /> er,you're going to lose a critical component Chuck Greenberg,general manager, LOAN APPLICATION <br /> that ties the tenant to your property, that Colonnade Properties <br /> being the personal relationship between the ,, 4E' Steve Herron, senior vice president, <br /> tenant and the property manager. �a Zeller Realty Corp. <br /> '?,.:421,.'51,04„,. <br /> n _ Michael Stephens, regional manager, 4 <br /> The Business Journal: Before changes ` ' . First Industrial Realty Trust Inc. 51,04 <br /> ®� <br /> the state enacted in 2001,Minnesota's com- "rF -. o0 16 <br /> mercial property owners faced some of the x , 2 <br /> 611111. <br /> highest tax rates in the nation.I understand I don't know if someone doesn't like you, 1 <br /> you're concerned those changes could be :i s ''/ that they'll say that in a survey. But with 5 D <br /> rolled back. Why is this important to you, HVAC,it's often a limitation of system.If a L. <br /> and what do you think will happen? Let's system can't cool on certain days, it can't 0 V <br /> start with you,Steve,since you're president ' cool. That's the No. 1 tenant complaint in <br /> of the local chapter of the Building Owners i our industry. <br /> and Managers Association(BOMA). rDongoske:Especially in our climate. 4A14 ®• <br /> Herron: In the late 1990s, BOMA put ,:''''',.,11.,P ` t Herron: That's right. Our climate has 3 :e..) —� \6 <br /> together a comparative tax study that coin- ' ,:3_ such extremes,and you can't design a build- / ®� <br /> pared us to other communities.We were off ing that can handle all of them.A building 0 <br /> the charts,significantly higher than compa- ,i41 ., , {`' will operate well up to about 95 degrees.And op 2 <br /> 4� � o <br /> rable markets. What it said to businesses it will do OK down to 0 or 10 below It is dif- 1 \ 5 <br /> considering moving here is we really don't ficult to do at 30 below O® <br /> want your business.BOMA has really made GLENN HALVORSON THE BUSINESS JOURNAL Greenberg: And in the spring and fall, o • <br /> it an issue to advocate against these high ABOVE: Chuck Greenberg you've got one day when it's 30 and one <br /> taxes.We were able to get to a tax rate corn- where it's 70. <br /> pression that puts us in the top 15 in the The Business Journal:A disadvantage of Stephens: It's not a gripe,but one thing <br /> country,down from the top five.That's more this discussion is you're speaking from the I've heard from tenants is they want to be /� j <br /> realistic,because we're probably one of the same perspective.Wear the tenant's hat for a treated like you want to be treated. If they DANCE A F T E 1 t <br /> 15 largest communities in the nation. Our moment. What are some of the gripes they call for something,call them back in a rea- <br /> priority is to make sure the gains we've made express?What could you be doing better? sonable amount of time.If they ask you to OU T <br /> are kept. Herron: Our industry relies heavily on fix their HVAC, do it right the first time. <br /> Greenberg: Unfortunately, I think these tenant surveys. We get many of the same Treat them fairly. T H LOAN <br /> V• <br /> reforms are destined to be rolled back. The comments:"HVAC(heating,ventilation,air - <br /> need for money is out there,and unfortunate- conditioning)is terrible.""Cleaning is OK." Neil Orman is based in Minneapolis. <br /> ly, there's not much desire to cut spending. <br /> - , � r 11 � 1 As a small business owner <br /> That means they're going to have to look fore t ' z :._,,„11,,,,,,,, t., ,,,1 <br /> gym,.;, <br /> s T r t have to be quick on <br /> more sources of revenue.Unfortunately,corn- ,� .� Y , � youq <br /> mercialrealestate—with our collective,very >` ' .' your feet. But you shouldn't <br /> high property values — is an easy pool ofsioll, <br /> fi.i.,,,, <br /> f t <br /> money. There isn't a big enough concentra- <br /> tiontii' rhave t0 be tO get a loan:`Our <br /> of members or votes in any one district �r If` a�"" g bankers are decision makers <br /> to make a difference. ' :111,:. <br /> ^1, _ 1 <br /> . a youthrough <br /> And eventually there will be a revolt from Who will lead <br /> people who do vote,as opposed to buildings - the process, and get back <br /> who don't. Even if BOMA, the National t' s> #yr- to you on your loan request <br /> Association of Industrial & Office <br /> `�t►" ' ,� fast.We'll be there everystep <br /> Properties, and all the other organizations ,, t+r ,, <br /> were able to mobilize their people, it's not i, , of the way with advice and <br /> going to make a difference. ;lie:- „,,Dongoske: I disagree with Chuck. Trade ry n ,m ► financial support to help <br /> organizations can actively motivate people. -„ r , your business thrive It's not <br /> We need to get people to understand this 1+�i t ^” <br /> f the way most banks operate <br /> issue better, and focus instead on how the i .4 4.110,�, sd <br /> state is spending our money.For example,the ONE LEADING EDGE LOCATION <br /> But it's how we've helped <br /> services that rural northern Minnesota com- <br /> munities get,compared to urban communi- "Extremely helpful,extremely efficient."That's how Bob Michalek of Display Solutions <br /> ties, is way off the charts. They have snow describes the Elk River Economic Development Department.When Bob and his partners,Tom than 85 years, <br /> plows going through when there's no snowBuchta and Jim Studee,launched their firm,the city provided everything from advice on <br /> on the ground. That's how wild and weird potential business locations to help in securing a$50,000 Micro Loan. <br /> state spending is.We need to educate people "It was important to us."The low-interest loan helps Display Solutions to minimize <br /> on that,before we allow these tax reforms to overhead.As Bob notes,"A start-up business can use all the help it can get." <br /> go out the window. It's fairer the way it is <br /> now It's going to be a battle and it's going to For site and financing opportunities,please call (763) 635-1040,or visit u,s on the <br /> happen this year,because the representatives Web at www ci.elk-river.mn.us and click on"Grow Your Business." <br /> turn over in the next election. <br /> Greenberg: I agree with Lisa that the WESTERN BANK``- <br /> biggest problem is that money isn't being crry or <br /> spent correctly.But I think their solution will Elk ......._ We're banking on people. <br /> be to take money from buildings that can't River wrww.western-bank.com <br /> vote back against them. The Light Industrial Hub of the Northwest Metro <br />