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TechTrends e-Newsletter I July 2004 Page 1 of 6 <br /> \ e o a.I' � olo: 1 Print Close <br /> 0 <br /> *Tar LI a publication of <br /> , C In <br /> kfirnestiaTedulvi,Inre nc, <br /> i <br /> Volume 5, Issue 7 July 2004 <br /> 0 Cover Story <br /> This issue of Tech Trends is sponsored by RMC Project Management. <br /> o <br /> .....,,,,,,__. l'i ',&., .1. <br /> ( 111t <br /> RMC Project Management is a Minnesota-based company that has been training <br /> a project managers for 12 years. Our courses were developed by Rita Mulcahy, PMP, <br /> • • the author of PMP Exam Prep. We offer a combo-class in Minneapolis, which <br /> includes the Project Management Tricks of the Trade (3-day) and PMP Exam Prep <br /> (2-day) courses. These are fast-paced intensive courses that guarantee you will <br /> • pass the PMP exam. With the class you get Rita's RMC PMP Exam Prep system— <br /> • PMP Exam Prep, PM FASTrack exam simulation software, and Hot Topics flashcards. <br /> Register today at www.rmcproject.com and use promo code EMMTMA4 to get $100 <br /> off tuition. Sign up for RMC e-mails with future classes, products and free project <br /> management tips at www.rmcproject.com. <br /> 1 <br /> A <br /> Many Happy Returns <br /> How to maximize the ROI of a new technology purchase. <br /> Looking to invest in new technology? Depending on how you go about doing so, it <br /> can be a wise move—or a business killer. <br /> Consider the case of one Twin Cities-area firm (which asked not to be identified). <br /> In the early 1990s, the 60-person company installed a new software system <br /> designed to integrate all of its back-office operations—accounting, customer <br /> databases, human resources, and the like. It was a huge and extremely expensive <br /> undertaking, but one that the company's top brass saw as an a n essential move. <br /> Their initial high hopes quickly faded, however. Once the system was up and <br /> • <br /> running—after a 10-month design and installation period (perhaps the first sign <br /> that something was wrong)—the problems started. Customers would receive <br /> multiple copies of the same bill over the course of several days. Internal files <br /> disappeared from the server, only to reappear weeks later. Security measures <br /> http://www.minnesotatechnology.org/publications/techtrends/2004/July/printVersion.asp 7/23/2004 <br />