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establish more accurate security deposits,and collect the security deposits upfront prior to providing <br /> service. Attached are draft copies of the Commercial Service Application and Service Agreement. <br /> The next step will be to finalize the Service Agreement and Commercial Service Application and <br /> establish the risk assessment matrix. After these three components are finalized,the Security Deposit <br /> Policy will be amended to incorporate the changes in the processes and the inclusion of the risk <br /> assessment matrix to determine security deposits. <br /> ACTION REQUESTED: <br /> Provide staff with guidance on the Service Agreement and Commercial Application to allow staff to <br /> continue with the development of the Security Deposit Policy updates. <br /> Staff is seeking the approval of the following three items; <br /> • All commercial customers (demand and non-demand)will be required to pre-pay the applicable <br /> security deposit as outlined in the security deposit policy. <br /> • All commercial customers (demand and non-demand)will be subject to a credit check as part of <br /> calculating the security deposit. <br /> • All Commercial customers(demand and non-demand)will be required to pay a new customer <br /> application fee of$20.00 per account at the time the security deposit is paid. <br /> ATTACHMENTS: <br /> • ERMU Policy A.6—Customer Deposit Policy <br /> • Draft- Service Agreement <br /> • Draft-Commercial Service Application <br /> 1Niiit i 11 <br /> Page 2 of 2 NATURE <br /> Retable P.cbbc: <br /> Power P,ovrjer 0 N r e :, 1n S :1 .; <br /> 85 <br />