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Action Steps Tasks 25 50 75 100 <br />A1 Evaluate existing <br />programs and services <br />Resurvey residents; Establish a metric system for the evaluation of city <br />programs; Eliminate services no longer valuable as once was; Review <br />programs for three tests: 1. Required/ Mandated/ core service, 2. Quality of <br />Life, 3. Service that others provide <br />All Departments <br />Park and Rec master plan includes a <br />survey. <br />Council removed the community <br />survey. <br />A2 Redefining government <br />as customer service <br />Employee development and retention, customer service training <br />All Departments <br />ERMU added CSR training. <br />Organization wide incident <br />management and crisis training. <br />Sunmmer hours. Ongoing <br />A3 Develop district energy, Job shadowing, IT collaboration <br />ERMU/Directors/ <br />Finance IT collaboration with SC, ERMU <br />A4 City day at ER schools Administration <br />A5 Shift more talking to online. Engineering blog for street assessments <br />excellent example Communication Ongoing. <br />A6 <br />Single source for newspaper/ uniform comments Communication <br />Ongoing. Communications coordinator <br />routes information for most <br />departments. <br />A7 Review programs to protect and enhance existing commercial property and <br />housing stock <br />Economic <br />Development <br />A8 Conservation Improvement programs: refrig harvest, LED holiday lighting <br />contest, energy audits, etc.Environmental Ongoing <br />Action Steps Tasks <br />B1 <br />Independent review of communication practices Communication <br />Coordinator is working with individual <br />departments to assist on their <br />practices <br />B2 Statistically significant survey to compare against benchmark established by <br />2010 survey and drill into specific areas (See also A1)Administration <br />Budget discussion, 2015. Moved to <br />2016/Cost $15,000 - 25,000. Removed <br />by Council. <br />B3 Shifting more talking to online. Engineering blog for street assessments <br />excellent example, evaluate website <br />Communication <br />Moving towards eliminating Parks & <br />Rec Guide and city newsletter and <br />utilizing website and social media <br />more. <br />B4 City Day at Schools, Community Education: walking tours, history, water <br />quality, city stuff <br />Administration, <br />Environmental StCloud State walking tour: HPC <br />B5 Celebrate/ promote national and state wide professional weeks. (e.g. Public <br />Power week, National Planning month…)All <br />Streets plans to have annual event <br />during Natl Public Works Week. ERMU <br />will recognize Public Power Week in <br />Oct. <br />B6 Define/ establish a program and policies to support/ administer special <br />events hosted by others Parks and Recreation <br />B7 Expand and enhance events (downtown) <br />Parks/ Econ <br />Development <br />Approved downtown festive lighting <br />and lighting infrastructure <br />B8 Explore History Day, art promotion Environmental Art project <br />B9 <br />Recognize community successes (internally and externally)All <br />Added frequency of press releases; <br />Administrator blog. Ongoing <br />B10 Engage younger populations Parks Skate park advisory committee <br />B11 Develop tree ordinance CODD <br />B12 Inject/ preserve nature in visible ways CODD <br />Twin Lakes Road Beautification <br />projects <br />B13 Promote interaction with rivers Parks Bailey Point Park, Houtlon propoerty <br />B14 Increase volunteerism Implement Volunteer program: Seek opportunities within each department Parks <br />Volunteer coordinator <br />Action Steps Tasks <br />C1 Prepare plans to improve primary intersections with landscaping, lighting, <br />and hardscaping CODD <br />Ongoing, implementation pending <br />state funding <br />C2 Renovate Orono Park Parks <br />C3 Improve visual impact into King Avenue Parking lot, Planters downtown CODD <br />Plans being prepared, downtown tree <br />replacement started <br />C4 Introduce public art; Destination-type amenities Econ Development Ongoing, EDA brand scultpure <br />C5 Implement median and streetscape design and maintenance standards Streets Ongoing, budget permitting <br />C6 Increase maintenance of Hwy 10/ 169 Code Enforcement Ongoing <br />C7 Actively enforce zoning and signage standards on primary corridors Code Enforcement Ongoing <br />C8 Review design standards for all development types Planning 2016 Project <br />C9 <br />Improve water quality When employing BMP, consider aesthetic component CODD <br />aesthetics w/b encouraged in BMP <br />guidelines along w/recommendations <br />C10 Provide consistent and <br />expanded signage Review all public signs, make improvements as necessary Communications <br />Comprehensive sign plan, RFP <br />advertised. Wayfinding. Wil be long- <br />term program over 20+ years <br />Action Steps Tasks <br />D1 Position land for <br />development Complete mining area study Planning <br />D2 ID opportunities to expand Industry/ jobs, in particular data centers. Develop <br />a business recruitment strategy plan Econ Development Stratigic plan being updated <br />D3 Explore Fiber Optic expansion via incentives: NEBC, Business parks <br />Econ Development <br />Fiber Optic loop installed for <br />government. <br />D4 Conservation improvement programs: Technology, rebates, audits, design <br />assistance Environmental Energy City Action plan <br />D5 Evaluate objects of Project Conserve; utilize existing programs or redirect <br />funds to other opportunities Environmental Reviewing <br />D6 Implement findings and recommendations of 2012 housing study Econ Development Developing Housing TIF protocol <br />D7 Review opportunities for historic, culturally significant districts; establish <br />programs to assist low income/ work force housing reinvestment Planning <br />Action Steps Tasks <br />E1 Complete the Comprehensive Plan update Planning May 2014 approval <br />E2 Complete the Park Master Plan Parks Started in January 2014 <br />E3 Complete a communication plan Administration/Comm <br />unications <br />Developing a template for staff to <br />follow to undertand tools and target <br />audience. Not developing a strategic <br />plan at this time. <br />E4 Implement FAST zoning Planning Late 2014, moved up in priority, tabled <br />E5 Acquire parcels necessary for the implementation of approved plans and <br />studies. <br />Economic <br />Development Projects being actively pursued <br />E6 Adhere to plans and studies All Benefits of Planning Workshop <br />E7 Frequent review of pending/ new legislation. Develop policy to comment on <br />said legislation Adminstration Ongoing <br />E8 Yearly legislative goals meeting with legislators <br />Administration & <br />Communications <br />E9 Participate in industry agencies. E.g. MMUA, APPA, MRWA, MCFOA, LMNC, <br />APA, MFSCA, MPWA, MNAPA…All Ongoing <br />E10 Preservation of assets Complete facility feasibility study/studies to maximize utilization of assets Parks/Finance/Admini <br />stration Approved study in December 2015 <br />E11 Establish an employee development program Directors/HR <br />Leadership training through Parks <br />Department <br />E12 Encourage growth in Leadership ER CODD EDD 2014 particpant <br />E13 Expand city services to provide uniform electric utilities service to all <br />residents of city through organized electric service territory acquisition ERMU <br />Positive progress w/Connexus. <br />Collaborative reintegration study <br />complete. Orderly area acquisition <br />E14 Seek partnerships and collaboration to acquire Houlton property Parks <br />E15 Improve terms and/or supplier for wholesale power contract ERMU Contract signed. Transition in 2018. <br />E16 Promote and highlight successful programs and efforts by employees and <br />employee teams that reflect positively on Elk River and on public servants <br />Administration <br />Ongoing: HDM, Pavement <br />management plan, franchise fee, <br />micro/ forgivable loans, Streets <br />employees assisting domestic situation <br />Percent complete <br />Complete <br />comprehensive plans <br />Legislative advocacy <br />Employee development <br />and retention <br />Positioning to improve <br />services and value to <br />community <br />Improve, revitalize, and <br />invest in streetscaping <br />along primary corridors <br />and entrances <br />Goal: Opportunities- Foster a pro-business atmosphere that provides incentives and other opportunities for new and <br />existing business growth <br />Facilitate development <br />and redevelopment to <br />support rapidly changing <br />technological advances <br />Promote and amend <br />existing programs and <br />services <br />Address the housing <br />needs of current and <br />future Elk River <br />residents <br />Goal: Planning and Positioning. Employ resources toward long range benefit to the community. <br />Goal: Community Development- Enhance and Expand community involvement and public participation through a <br />variety of innovative outlets <br />Evaluate, Enhance and <br />expand communication <br />Enhance and Expand <br />and diversify public <br />education and outreach <br />Build Community Spirit <br />Promote community <br />brand <br />Goal: Beautification- Have attractive, welcoming streetscapes at City entrances and primary corridors. Enforce <br />Zoning Ordinances <br />City of Elk River 2013-2014 Goals <br />Abounding in natural beauty, Elk River is a vibrant, historic rivertown that <br />promotes an active lifestyle in an innovative and involved community offering <br />unlimited opportunities. <br />Goal: Innovation- Develop new programs and services to meet the needs of the community <br />Foster collaborative <br />opportunities <br />Enhance communication <br />Explore and develop <br />new programs and <br />services