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<br /> Investment
<br /> Since the beginning of 2012,the company also has invested over$5.5 billion in technology and
<br /> infrastructure—a significant figure when compared with the company's overall size,including its$8.7 billion
<br /> adjusted EBITDA over the same period. This sizable commitment to innovation and the deployment of broadband
<br /> technology has led to Charter's position within the industry as a technological and business leader. Its transition to a
<br /> digital network has enabled it to increase its minimum speed offering from 1 Mbps downstream in 2011 to its
<br /> present 60 Mbps offered to a large percentage of its customers,to grow its HD channel line-up from fewer than 70
<br /> channels in 2011 to a present selection of over 200,to launch the innovative Spectrum Guide to a wide range of set-
<br /> top boxes,and to grow its VOD library to thousands of choices. Although Charter is proud of this record of
<br /> technological progress,the Transaction would enable New Charter to do far more for millions more subscribers.
<br /> Charter therefore seeks increased scale and technological synergies to drive even more competitive and innovative
<br /> broadband,video,and voice services.
<br /> I Management
<br /> Since Tom Rutledge arrived a little more than three and a half years ago as Charter's President and Chief
<br /> Executive Officer, Charter has assembled a team of top industry executives, with a particular focus on enhancing
<br /> Charter's operations,and the Charter customer experience. A number of these executives,along with Mr. Rutledge,
<br /> were the core of leading industry operations teams at other communications companies,including Cablevision and Time
<br /> Warner Cable – one of the cable operators that today owns systems that Charter is acquiring. These operations,
<br /> technology and customer-focused executives include:
<br /> ✓ John Bickham,Chief Operating Officer,has over 26 years of operating experience,and previously served as
<br /> President of Cable and Communications at Cablevision,and before that served as Executive Vice President of
<br /> Time Warner Cable.
<br /> ✓ Tom Adams, Executive Vice President, Field Operations, has responsibility for field operations. Prior to
<br /> Charter,Mr.Adams worked at Time Warner Cable for 17 years,where most recently he had served as Regional
<br /> Vice President for that company's Wisconsin operations (which will become a part of Charter in this
<br /> transaction).
<br /> ✓ Jim Blackley,Executive Vice President,Engineering and Information Technology,leads Charter's advanced
<br /> engineering teams,with product and network management personnel to design,certify and implement next-
<br /> generation services and technology solutions. Mr. Blackley has over 16 years of experience in a similar
<br /> position with Cablevision.
<br /> ✓ Don Detampel,Executive Vice President and President,Commercial Services is responsible for the Company's
<br /> commercial business,which provides broadband solutions to small and medium-size businesses,enterprises and
<br /> carrier customers. Mr. Detampel has more than 30 years of experience in electronic communications and
<br /> communications infrastructure.
<br /> ✓ Kathleen Mayo,Charter's Executive Vice President,Customer Operations,who leads Charter's focus on the
<br /> customer experience,arrived at Charter after 15 years with Cablevision where she also served as Executive
<br /> Vice President,Customer Operations with responsibility for field operations,customer service,and billing and
<br /> collections.
<br /> ✓ Scott Weber,Executive Vice President,Network Operations directs the operations and activities that support
<br /> Charter's advanced communications network. Prior to joining Charter,Mr.Weber served as Executive Vice
<br /> President,Network Management for Cablevision Systems and before that Mr.Weber led technical operations,
<br /> engineering operations and network management in various roles at Comcast.
<br /> These executives and their teams,working with Charter's other management teams in Finance,Legal,Government
<br /> Affairs and Marketing provide the leadership for Charter's daily operations and future growth.
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