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September 8, 2015 <br /> «c firstname»«c lastname» <br /> c streetnum» «c street»«c streetsuffix» <br /> «c_town», MN 55330 <br /> «GreetingLine» <br /> As of Tuesday September 22, 2015 you will officially be served by Elk River Municipal Utilities(ERMU)for <br /> your electric service. Between 9:00 and 10:00 A.M.,you will experience an interruption of service that <br /> could range from 15-60 minutes. This interruption is necessary to safely implement the transfer from <br /> the Connexus Energy(Connexus) distribution system to the ERMU system. ERMU and Connexus crews <br /> will work hard to ensure the outage is as brief as possible. The date and time could be subject to change <br /> depending on weather conditions and other factors. <br /> Once the system transfer is complete our meter technicians will be working to change out your existing <br /> meter for an automated meter. This technology will save time, reduce the risk for reading errors and <br /> will allow ERMU to read your meter from the road. At the time your meter gets changed,there is a <br /> possibility of a momentary interruption of service as well. Technicians will leave notification on your <br /> door when your meter gets upgraded. <br /> It is important to note that you will receive two partial bills for your September electric usage. One bill <br /> will come from Connexus for the billing period up to September 22, 2015. The other bill will come from <br /> ERMU for usage from September 22nd to the routine monthly meter reading in early October. <br /> We look forward to providing you with electric utility service. If you have any questions or concerns <br /> regarding this transition please contact Tom Sagstetter, Conservation and Key Accounts Manager at 763- <br /> 635-1332 or Jolene Fenn Jansen, Key Accounts Specialist at 763-635-1337. If you need assistance with <br /> budget plans or payment options please contact Customer Service at 763-441-2020. <br /> Best Regards, <br /> Troy Adams, P.E. <br /> General Manager <br /> Elk River Municipal Utilities <br /> 91 <br />