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Charter and Government Channel Technical Problems <br /> At the last meeting I reported that Charter had sent me an email asking us to use the 800 number <br /> to report problems. I'm pleased to say that so far they have been very good in answering direct <br /> service calls and emails from us. We had a much lower converter failure rate this last quarter as <br /> the local office seems to be pro-active in trying to figure out when the computer will trigger the <br /> converter shut-offs. <br /> Please continue to report any outages or converter problems to me. <br /> Trailer Summer Season <br /> We spent some time this spring getting the trailer ready for our spring and summer shoot <br /> schedule. Our first parade went well as Mark will report. It was especially rewarding to show the <br /> trailer at the Expo at Delano High School. Students loved the trailer and I dare say that we were <br /> one of the most popular booths. Mark has more in his report. <br /> We want to do more events like this so please let us know if you have a similar show in your <br /> community where we can represent the Sherburne Wright Cable Commission. <br /> '4 d ;:ile, 'del: s <br /> xt <br /> A a 1 19 4 ; <br /> - . <br /> r 6 4`q fie' <br /> ' ' <br /> r4 t3�' ^z" " .. Aim'' <br /> ffiy" ,� 4 JY A� i� Fw.w ; . <br /> Delano HS Expo Trailer Tour <br /> 2nd Phase of Cities HD Upgrade <br /> As mentioned before we have finished with the camera install work to upgrade our camera <br /> systems in Buffalo, Delano, Elk River and Monticello for HD recording. <br /> Our next city for camera upgrades was Big Lake. We finished that install on schedule. Our cost <br /> per city has turned out much lower in the first phase due to taking advantage of a special trade-in <br /> offered by Newtek and AV Solutions and aggressively managing install costs. <br /> 2 <br />