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Summer Intern: IT Support <br /> <br />Job Description: <br />Seeking summer intern pursuing degree in computer science or related technical <br />discipline. Under IT Coordinator's supervision, will perform a wide variety of duties in <br />support of the City's computer infrastructure. Assignments will include: hardware and <br />software installation, software troubleshooting, software upgrades, documentation, and <br />user support. Will participate in multiple upgrade projects rolling out new releases of <br />LaserFiche (the City's document imaging solution), Windows Server, and PsPortal (the <br />police interface to the state). <br /> <br /> Education: <br />MUST BE CURRENT COLLEGE STUDENT, pursuing bachelor's degree in Computer <br />Science, Management Information Systems, Electrical and Computer Engineering, <br />Electronics Technology with Computer Emphasis or related technical discipline. <br /> <br />Required Skills: · Ability to provide basic microcomputer hardware and software repair, installation <br /> and physical inventory control. <br /> · Ability to understand and use computer diagnostic tools. <br /> · Ability to understand computer hardware and architecture and the operating <br /> systems in use. <br /> · Ability to understand custom and shrink-wrapped applications. <br /> · Ability to take and resolve help calls from end users. <br /> <br /> <br />