5.2. SR 04-24-2000 - Laserfiche WebLink

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APR 18 '00 13:38 FR CITY OF RNDOUER 612 755 8923 TO 4417425 P.06/07 NECESSARY KNOWLEDGE, SI~I.I.S AND ABILITIES: 1. Knowledge Of a Novell and Microsoft Windows NT network including network management, trouble-shooting, security, hardware and software needs, and reporting. 2. Knowledge of PC hardware and software installation, trouble-shooting, setup, configurati°n,'repair and operation. 3. Knowledge of Microsoft Office suites (Word, Excel, Access, etc.). 4. Knowledge Of operating systems: Windows 95, Windows 98 and Windows NT. 5. Communications: Able to actively listen to others for understanding of their needs and situations; ability to speak and write English clearly. Able to communicate the information professionally and precisely to the proper recipient. 6. Able to read and understand technical information. Able to explain and write technical procedures and system information in an easily understood and nontechnical manner. 7. Able to organize and prioritize work when handling multiple priorities. g. Able to maintain neat and orderly records for documentation and easy reference. WORK SCHEDULE: A normal workweek consists of working three (3) days per week at the City of Andover and two (2) days at the City of Elk River. The position will be employed by Andover and time spent in Elk River will be reimbursed according to the joint powers agreement. The schedule can be modified if mutually agreed by the Cities of Andover and Elk River. MINIMUM QUALIFICATIONS: · Experience in a technical computer support position. · Experience troubleshooting PC hardware and software problems. · Experience in a wide variety of computer software packages and working with hardware. · Minimum of three years network experience desired but not necessary. · Bachelor's degree with Information Tcchnology (IS) or related field desired but not necessary. PREFERRED QUALIFICATIONS: · Certified Network Administrator. · Microsoft Certified Systems Engineer. · Knowledge of Intemet access. TOOLS AND EQUIPMENT USED: Personal computer, including Microsoft office applications; central financial computer, 1 O-key calculator, phone, fax and copy machine. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. Thc employee is occasionally reqthred to walk; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms.