6.1.a. ERMUSR 05-12-2015 - Laserfiche WebLink

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Communications and Member Relations Communicating with our membership and the Communications and Member Relations staff general public is one of the fundamental reasons played a number of other roles, including: for MMUA's existence. MMUA Associate Execu- tive Director Steve Downer works with many other • Presentations before city councils, utilities com- MMUA staff members to fulfill this function. missions, community colleges, etc., on a variety of topics relating to municipal utilities and their op- Over the course of the year MMUA researched and eration, including the formation of new municipal answered numerous questions in regards to opera- natural gas utilities. tion of municipal utilities. At times, the answer was gained through posting an online survey on the • Maintained the MMUA website (along with Rita MMUA website. Kelly). As is the case every year, MMUA produced a num- • Conducted 19 on-line surveys to gather informa- ber of informative publications in 2014, including tion for members. 11 monthly Resource newsletters for MMUA mem- bers, 24 Connector newsletters for members to send • Administered committees, the MMUA Torn Bo- to their customers, as well as eight Capitol Tattler vitz Memorial Scholarship Award and the MMUA electronic legislative updates. (The Tattler was Drug and Alcohol Testing Consortium. renamed the Capitol Letter in 2015 and is being produced by MMUA Government Relations Repre- • Monitored and influenced low-income and tele- sentative Amanda Duerr.) corn issues while serving as chair of the Salvation Army HeatShare Advisory Board, and participated MMUA also produced the 2014 MMUA Directory in various meetings on a variety of topics with (our last print Directory for the foreseeable future), municipal power and non-profit interest groups, as position statement booklets for the APPA Washing- well as government regulatory agencies. ton Rally and the MMUA Legislative Conference, and the MMUA Legislative Directory. This last • Numerous member visits. publication was largely produced by Government Relations Director Bill Black. Publications staff also contributed to the annual Legislative Report, and produced materials related to MMUA's train- ing programs and meetings, including a meetings/ training calendar. Advertising for MMUA publications was solicited and administered, as were association sponsor ships, which proved to be quite popular. The MMUA brochure and general brochure on munici- pal utilities were updated, as were various maps #{ and PowerPoint presentations. 1`- .y. ,ye The big news, however, was work on the new 4,4.4 MMUA website. Much of this work was behind-the --- scenes and related to tying together the website MMUA Associate Executive Director Steve Downer and database. Numerous staff contributed to the attended a Rochester Public Utilities board meeting to website's wording and look, including staff in the present a certificate to Andrea Walker,winner of the communications area. Perhaps the greatest contri- 2014 MMUA Tom Bovitz Memorial Scholarship Award bution in this area came from tapping into a rich contest. vein of municipal utility-related images staff has amassed over decades of work and travels around the state. 2014 Year in Review-15 96