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MEASURING PROGRESS <br />Routine evaluation of the park and recreation system is valuable, particularly <br />when justifying requests for funds, facilities, staff time and volunteers. It is also <br />important to proactively communicate benefits provided by the park system <br />to ensure that elected officials, the public, and other decision makers have a <br />thorough understanding of the benefits the system provides and the number <br />of people positively impacted by the park and recreation system. Regular <br />evaluations also have the potential for pinpointing which improvements would <br />better serve system users and identifying benchmarks for excellence. <br />Comprehensive evaluations of park and recreation systems should include both <br />qualitative and quantitative components. Qualitative tools, such as surveys, are <br />relatively easy to conduct and are important in gauging satisfactions, trends, <br />and need. Surveys do not tell the entire picture though. Quantitative methods, <br />such as counts, are important in capturing the who, what, where, and when <br />of park and recreation use. Counts are the most beneficial in demonstrating <br />the magnitude of usage. Finally, the evaluation system should also include an <br />analysis of the community's progress on its goals and implementation of its <br />plans. Following are types of quantitative and qualitative data that should be <br />collected as part of a comprehensive evaluation or progress. <br />Quantitative Data <br />Number of recreation activities and participants tracked through <br />registrations <br />• Number of events, facility users and participants tracked through <br />reservations, permitting, and through usage requests by associations <br />• Number of volunteer participants <br />• Number of people using parks, trails and other facilities through <br />the development of a user count program. This program might <br />be accomplished by counting cars in the parking lot, creating a <br />neighborhood park count volunteer program, or installing new <br />technology to count trail users <br />• Number of signature and other park master plans completed <br />• Miles of sidewalks/ trails completed <br />• Park and trail safety — number of accidents, incidents and crime <br />Qualitative Data <br />Continue city -wide survey on a regular basis and evaluate trends over <br />time <br />• Conduct satisfaction surveys of recreation activity participants <br />• Create evaluation for associations and other groups which regularly use <br />facilities <br />Interview park users to find out how they got there, why they came, <br />how long they stayed, and the importance of the park's different <br />attributes and facilities. If done regularly this can be informative in <br />73 City of Elk River- Parks and Recreation Master Plan Draft 11 .25.1 4 <br />