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Paymentus <br /> The ttea•fime Dill Payment Company <br /> GENERAL TERMS AND CONDITIONS <br /> 1 Definitions: <br /> For the purposes of This Agreement, the following terms and words shall have the meaning <br /> ascribed to them,unless the context clearly indicates otherwise. <br /> 1.1 "Agreement"or"Contract"shall refer to this Agreement,as amended from time to limo,which <br /> shall constitute an authorization For the term of this contract for Paymentus to be the exclusive <br /> provider of services,stated herein,to the Customer <br /> 1.2 "User"shall mean the users of the Customer's services <br /> 1.3 "Effective Data" shall be the loot date upon which the parties signed this Agreement. Tho <br /> Agreement will not be effective agahisl any party until the said date <br /> 14 "Launch Dates shall be the date on which Customer launches this service to the Users <br /> 1.5 "Payment"shall mean Users to make payments for Customer's services or Customer's bills <br /> 1.6 "Payment Amount"shell moan the brit amount User wants to pay to tho Customer. <br /> 1.7 "Services"shall include the performance of the Services outlined in section 2 of this Agreement <br /> 1.8 "Paymentus Authorized Processor" shall mean a Paymontus authorized merchant account <br /> provider and payment processing gateway <br /> 1,0 "Reversed or Charged-back Transactions"shall mean cancelled transactions due to User error, <br /> or a User's challenge to Payment authenticity. <br /> 1.10 "Average Bill Amount"shall mean the total amount of Payments collected through Paymentus <br /> system in a given month divided by the number of the Payments for the same month. <br /> 2 Description of Services to be performed <br /> 2.1 Scope of Services <br /> Paymentus shall provide Users the opportunity to make Payments by Credit Cards and other <br /> payment methods as downed necessary by Paymentus. Payments may be made by Interactive Telephone <br /> Voice Response System("IVR")or secure Internet Interface provided at the Paymentus Corporation's web <br /> site or other websites part of Paymentus'Instant Payment Network('WebSltes"),collectively referred to as <br /> the("System"). <br /> Paymentus shall,on behalf of the Customer,collect and process Payments from Users using Visa, <br /> MasterCard or other credit cards ("hereinafter referred to as a "Card"), Paymentus may also offer other <br /> payment options such as oChocks or Debit Cards. <br /> 2.2 - Professionalism <br /> Paymontus shall potion in a professional manner all Services required to be performed under this <br /> Agreement. <br /> -2- <br /> 74 <br />