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6.1b. ERMUSR 09-09-2014
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6.1b. ERMUSR 09-09-2014
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9/9/2014 12:05:25 PM
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City Government
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ERMUSR
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9/9/2014
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Paymentus buyout information <br /> I have attached the amendment that I received from Paymentus, after two separate discussions <br /> with their staff and CEO regarding our request for a revised payout amount. As you can see, <br /> they are not inclined to offer anything more than a"discount"of 10%, for a total of$97,493, <br /> revised from$108,326. The reasons they offer are that 1)we are committed to a three year <br /> contract ending June 2016 and we are the ones breaching the contract, 2)the plans and staffing <br /> they currently have in place are based on the current contracts and we are untimely in changing <br /> that basis. <br /> While we are not pleased with the buyout amount they have provided, the leverage is on their <br /> side. The contract is attached which states that they have exclusive rights to process our credit <br /> card transactions for the term of the contract. It is in Definition 1.1 of the contract where it states <br /> that Paymentus is"to be the exclusive provider of services", which exempts us from using NISC <br /> instead of, or even in conjunction with, Paymentus. <br /> Looking forward to our processing with NISC and the benefits we will recognize in processing <br /> the credit card transactions through them, I have attached the Cost Comparison Estimate that <br /> NISC provided during the proposal stage of the decision making process. This is an estimate <br /> based on volume assumptions and credit card type assumptions and so cannot be taken as <br /> assurance, however NISC felt very strongly that this was a conservative estimate of the money <br /> they could save us. Currently, we are spending an average of$6,770 per month for Paymentus to <br /> process our credit card transactions: processing fees (—$6,000)and bill presentment fees($750). <br /> The NISC processing fees (per attached) are estimated to be $2,200 per month, which would be a <br /> savings of$3,800, annually$45,600. The monthly presentation will be saving $750 per month, <br /> annually $9,000. With these savings, alone we should recoup our buyout cost in two years. <br /> There will also be the efficiencies gained in the processing of customer payments through NISC <br /> that is hard to quantify in dollars but certainly worth mentioning as a gain to be recognized. The <br /> payments processed through credit cards will automatically and instantaneously be posted to the <br /> customer accounts, reducing the current 24 hour time delay to retrieve the file and post it, and the <br /> staff time to do it. Our customers will have more current information, as will we. <br /> 71 <br />
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