10.2. SR 09-02-2014 - Laserfiche WebLink

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Labor Relations Communication The city encourages open communication throughout the organization to share information and ideas, to raise concerns and to provide suggestions for improvement. To foster communication and improve responsiveness, the city employs an administration/ management structure with a defined span of control that is intended to enhance accessibility to supervisors, managers and department directors. Employees shall first direct all communication to their immediate supervisor. Supervisors shall respond to inquiries, grievances or suggestions in a timely manner. In the event the employee's suggestions or concerns are not addressed in a timely manner, or s/he anticipates negative repercussions from communication with the immediate supervisor, the employee may direct the communication to the immediate supervisor's supervisor. Concerns and suggestions shall be advanced to each step including department director, human resources and city administrator in the event that closure did not occur at the earliest possible level of communication. Policymakers, including mayor, council members and commissioners frequently solicit employee feedback to better understand operations, improve policy and to ensure quality service. Suggestions, grievances and concerns shall only be addressed with policymakers following the exhaustion of resolution through the management/ administration structure. Notwithstanding the previous paragraph, shall a disagreement between employee and supervisor on how to handle a specific issue by itself be a reason to bypass members of the management structure and bring issues to policymakers. Retribution by supervisory staff for expression of ideas is not tolerated. Discipline The city retains the right to take any disciplinary action deemed appropriate based upon the nature and severity of the infraction(s) and the conditions surrounding the incident. The city retains the sole discretion to determine what behavior warrants disciplinary action and which action will be imposed. Disciplinary actions include, but are not limited to: • Oral reprimand; and/or • Written reprimand; and/or • Suspension; and/or • Demotion; and/or • Termination. Disciplinary actions can be taken in any order. In some cases, one or more disciplinary actions will be taken before termination; in other cases, termination will be immediate. The circumstances surrounding the reason for disciplinary action will be reviewed on a case- by-case basis to determine the appropriate level of disciplinary action, if any. 37