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You can always choose to run your water for your own peace of mind. However,you will be charged for the water <br /> used if you choose to run water on your own. <br /> • Run your cold water at a rate of one gallon every four minutes—about the stream width of a pencil. <br /> • This averages about 15 units of water a month. With combined water and sewer rates in Saint Paul, this <br /> could be $100 a month more in charges. <br /> • The water used will be charged to the property owner or tenant. <br /> Keep in mind,out of 94,000 accounts,about 400(or less than one half of one percent) have frozen this season. <br /> The water at my faucet seems almost freezing. Should I be running my water? <br /> You can always choose to run your cold water as a preventative measure. If a homeowner or tenant chooses to run <br /> the water,they are responsible for those water and sewer charges. <br /> • Run your cold water at a rate of one gallon every four minutes—about the stream width of a pencil. <br /> • This averages about 15 units of water a month. With combined water and sewer rates in Saint Paul, this <br /> could be $100 a month more in charges. <br /> • The water used will be charged to the property owner or tenant. <br /> Keep in mind,out of 94,000 accounts about 400,or less than one half of one percent, have frozen this season. <br /> My neighbor's pipes froze and I don't want that to happen to me. What can I do? <br /> You can choose to run your water. If a homeowner or tenant chooses to run the water,they are responsible for those <br /> water and sewer charges. <br /> • Run your cold water at a rate of one gallon every four minutes—about the stream width of a pencil. <br /> • This averages about 15 units of water a month. With combined water and sewer rates in Saint Paul, this <br /> could be $100 a month more in charges. <br /> The water used will be charged to the property owner or tenant. <br /> How do you know if my pipes have frozen in the past? <br /> We have records of frozen water services going back to 1994 and the last, large scale freezing of water lines that we <br /> experienced. We are using those records and reported frozen water lines(pipes)to create mailing lists. <br /> My house never had frozen pipes before this year. Why did my pipes freeze now? <br /> Water service lines(pipes) are down into the ground 6.5 to 7.5 feet. Right now,frost is down into the ground about <br /> the same level as the water service lines in some areas.Some water service lines(pipes)are freezing up in these <br /> conditions. However,only about 400 pipes have frozen out of 94,000 accounts or less than one half of one percent of <br /> all homes in our service area. <br /> What can I do to keep it from freezing again? <br /> Once your line has been thawed out,it is essential to keep the water running continuously as instructed: one gallon <br /> every four minutes. Turning the water off,even for a few minutes, could cause the once frozen line to re-freeze. <br /> Remember this line already froze this year and is likely to re-freeze if you do not continue to run the water. <br /> Should I be running hot or cold water? <br /> Run the cold water from the lowest point in the house, usually a laundry room sink or tub. The idea is to keep the <br /> water flowing constantly at a rate of about one gallon every four minutes. Do not run your hot water. <br /> I've been asked to run my water in a letter from SPRWS. How much water should I be running? <br /> The letter specifies running water at a rate of one gallon every four minutes—about the stream width of a pencil. <br /> The weather is supposed to get above freezing. Can I stop running my water now? <br /> 2 <br /> 68 <br />